Frequently Asked Questions

FAQ & Resources

General Questions

Will these work in my boat?

Do you ship to my country?

📏 Sizing & Fit

How do I know what size shoe to order?

💳 Ordering & Payment

Do I need a PayPal account to order?

I’m a tax-exempt organization. How do I order?

Do you offer bulk discounts?

🚚 Shipping

How fast do you ship?

Shipping seems high at checkout — is that the final price?

What carriers do you use?

🔧 Product Questions

Do I need special plates for my boat?

Can I use H2row shoes on a Concept2 rowing machine?

🌎 INTERNATIONAL REPS

We proudly ship worldwide. We also work with trusted international representatives for faster, local service:

🔒 PRIVACY & SECURITY

We only use your contact and payment information to process your order. We never sell or share your data — ever.

📞 Still have questions?

Call or text Don directly at (734) 552-2663 — he’ll help you figure out exactly what you need.